EVERYDAY HOT TUBS
®
OWNER’S MANUAL
18
WATER CARE
There are three things necessary for clean safe water:
1. CIRCULATE: Water has to be circulated regularly; it can not be stagnant.
2. FILTER: Water has to be filtered to remove particulate and debris.
3. SANITIZE: Water has to be sanitized to kill organisms like algae, bacteria and
virus.
The control system in your spa will automatically circulate and filter. (See SPA
CONTROL OPERATION.) The sanitation requires minimal effort if done
consistently and properly.
To sanitize spa water, three things are required:
1. BALANCE: The water must be balanced so the sanitizer can work and spa
equipment is protected.
2. SHOCK: Shock to oxidize organics and maximize sanitizer efficiency.
3. SANITIZE: Maintain a proper level of sanitizer at all times.
WATER CARE TROUBLESHOOTING
P: Problem
S: Solution
Cloudy Water
P: Inadequate filtration or dirty filter.
S: Ensure that the filter is securely installed. Clean or replace filter.
Increase the length of clean up and/or filter cycles.
P: Water is not balanced.
S: Test water and adjust pH, alkalinity, and sanitizer as needed. Shock to
oxidize and destroy organics in the water.
P: Unfiltered particles or chemically saturated.
S: Use Water Clarifier to combine particles.
P: High total dissolved solids
S: Drain, clean, and refill the spa.
Chemical Odour
P: Too many chloramines/bromamines in the water.
S: Treat water with Spa Shock then adjust sanitizer level as necessary.
P: Dull looking water, difficult to manage. High total dissolved solids
(TDS) may be the cause.
S: Drain and refill with fresh water.
Musty Odour
P: Not enough sanitizer in water – bacteria or algae in water.
S: Add sanitizer as necessary and shock. Readjust sanitizer level if necessary.
Yellow Water
P: Low pH and/or low alkalinity.
S: Test and adjust pH with pH and Alkalinity Up. Adjust alkalinity if necessary.
Foaming
P: High concentration of body oils, lotions or soaps, as well as excessive
organics.
S: Use Spa Defoamer and adjust pH and sanitizer as needed.
Scum Line in Spa
P: Body oils and dirt.
S: Use Glove Sponge to clean the spa. Test and adjust the sanitizer and pH if
necessary. Increase the clean up cycle.
No Sanitizer Reading
P: Sanitizer level is too low.
S: Shock until the sanitizer registers in the recommended range.
P: Test strip remains “white” even after sanitizer has been added.
S: Sanitizer level could be extremely high. It can bleach the reagents on the test
strip and give a false reading. Remove spa cover and activate jets and air
control. Allow jets to run for 30 minutes. Test water to see if desired level has
been reached.
High Sanitizer Reading
P: Too much chlorine or bromine added or dispensed into the spa.
S: Remove spa cover and activate jets and air control. Allow jets to run for 30
minutes. Test water to see if desired level has been reached. Reduce
bromine level.
Eye or Skin Irritation
P: Contaminants or excessive amount of chloramines/bromamines in water.
S: Treat water with Spa Shock. Adjust sanitizer level.
P: pH is low.
S: Adjust as needed.
Corrosion of Metal
P: Low pH.
S: Adjust pH with pH and Alkalinity Up.
Green Water/Algae
P: Low sanitizer level or high pH.
S: Adjust pH and shock as necessary.
Erratic pH
P: Alkalinity and/or calcium hardness are too low causing pH “bounce”.
S: Test and adjust alkalinity and/or calcium hardness to bring them into the ideal
range.
(17 pages)
(43 pages)
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