Marquis 425 Owner's Manual Page 19

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EVERYDAY HOT TUBS
®
OWNER’S MANUAL
19
LIMITED WARRANTY
WHAT THE MARQUIS CORP. LIMITED WARRANTY COVERS
Marquis Corp. warrants that our products will be free from defects in materials
and workmanship for the term set forth exclusively in this warranty. Accessories
purchased from Marquis Corp. or a Marquis Corp. authorized dealer and added
to the spa after manufacture of the spa are not covered under this warranty but
may have other warranties. Refer to owner’s manual for proper use,
maintenance and installation of your spa. The Limited Warranty is made only to
the original purchaser of the spa and is not transferable.
[5] STRUCTURE: The fiber glass structure is warranted for five years not to
leak. Fittings and attachments are not included.
[2] SURFACE: The acrylic surface is warranted for two years against blisters,
cracks and delamination.
[2] PLUMBING: Plumbing and fittings are warranted against water loss for two
years. Warranty coverage does not include gaskets or seals.
[2] EQUIPMENT: Electronic equipment is warranted against defects in materials
and workmanship for two years. Equipment includes equipment packs, PC
boards, pumps, control panels, heater and heat sensors.
[1] EXTERIOR: The synthetic skirt exterior is warranted against cracking and
peeling for one year.
[1] COMPONENTS: The ozonator and GFCI are warranted against defects in
material and workmanship for one year.
[1] PARTS: LED lights, remote controls, valves, spa cover, stereo components,
jet inserts and overlays are warranted for one year. These parts do not
qualify for labor coverage under this warranty. Fuses, non-LED lights, filter,
filter lid, cushioned headrests and other items not specifically mentioned in
this warranty are warranted to be free from defects in materials and
workmanship at time of delivery. These parts do not qualify for labor
coverage under this warranty.
TERM OF THE MARQUIS CORP. LIMITED WARRANTY
The term of your warranty begins on the date the product is sold to you and
continues for the term described in this warranty for each component.
WHAT YOU SHOULD DO IF YOU EXPERIENCE A PROBLEM
Unless otherwise designated in writing by Marquis Corp., Marquis Corp. or its
agent are the only parties authorized to perform warranty service on Marquis
Corp. spas. Upon experiencing a problem, please contact your authorized
dealer. You will be asked to provide the following information when requesting
warranty service: your name, address and contact information; serial number; a
description of your spa and a description of the problem. You will be required to
provide proof of purchase of your spa prior to receiving warranty service.
WHAT MARQUIS CORP. WILL DO IN THE EVENT OF A PROBLEM
Marquis Corp. agrees to repair any plumbing or surface defects and to repair or
furnish a replacement for any factory-installed component covered under this
warranty which, upon test and examination by Marquis Corp., proves to have
manufacturing defects. All materials for examination must be returned to
Marquis Corp. freight prepaid. Marquis Corp. will provide parts and labor where
applicable (according to predetermined schedule) at no charge to repair or
replace components that fail due to manufacturing defects. Responding
authorized dealer may charge additional service and travel fees. In the event
that Marquis Corp. or its agent determines that your problem can be addressed
by providing a replacement part to you for installation in your spa, a replacement
part will be provided to you at no charge when you return the defective part. All
replacement parts assume the original warranty status of the spa into which they
are installed, including time remaining on warranty, and have no separate or
independent warranty of any kind. To facilitate repairs, Marquis Corp. or its
agent may require access to spa equipment. It is your responsibility to provide
unencumbered access.
WHAT THE MARQUIS CORP. LIMITED WARRANTY DOES NOT COVER
No warranty will apply to any spa that has been (i) modified, altered or adapted
without Marquis Corp.’s written consent; (ii) maltreated or used in a manner
other than in accordance with the spa owner’s manual; (iii) repaired by any third
party not authorized by Marquis Corp.; (iv) improperly installed by any party; (v)
used with equipment not covered by this warranty, to the extent that problems
are attributable to such use; (vi) relocated to the extent that problems are
attributable to the relocation; (vii) located on any support surface other than
specified in the spa printed instructions; and (viii) damage caused by pH level
outside the range of 7.4 to 7.6 and other chemical abuse. Refer to instructions in
the owner’s manual for proper use, maintenance and installation of your spa.
Other items not included in this warranty are freight expenses; labor and
material cost associated with removal and or replacement of the spa; damage to
or fading of the spa surface and staining of the spa surface or equipment caused
by impact, scratching, abrasive or corrosive cleaners; damage due to extreme
water temperatures outside the range of 32°F to 120°F (0°C to 49°C) even if
the damage was the result of a covered failure; or damage to the spa surface or
equipment caused by acts of nature, including wind and power surges. Damage
to the spa surface and fittings caused by leaving the spa uncovered and empty
of water with direct exposure to sunlight may cause solar heat distress and also
invalidates this warranty.
Other costs not associated with the direct repair of the spa, such as phone
charges and missed work are not included in this warranty. In the event that the
Marquis Corp. serial number tag on the spa has been removed or tampered
with, the warranty will be void. Customer may not dismantle spas, and any
attempt to dismantle systems, other than described herein, constitutes a
modification or alteration of the spa which voids the applicable warranty.
LIMITATIONS
Your sole and exclusive remedy and Marquis Corp.’s entire liability in connection
with manufacture and sales of its spa products is repair or replacement (at
Marquis’ option) of a defective part, as expressed in the limited warranty. Any
other express or implied representation or warranty, including the implied
warranties of merchantability and of fitness for a particular purpose as well as
non-infringement, is excluded to the maximum extent permitted by law.
Except as may be required by applicable law, Marquis Corp. shall not be liable
for injury, loss, or damage to person or property, however arising, in connection
with manufacture or sale of its spa products. This includes indirect, punitive,
special, incidental, or consequential damages (including but not limited to loss of
use) whether the claim for such injury, loss, or damage is based on breach of
contract, breach of warranty, or tort, even if Marquis Corp. has previously been
advised of the possibility of such damages.
This limited warranty gives you specific legal rights, and you may also have
other rights which vary from state to state.
STEREO SYSTEM ONE YEAR LIMITED WARRANTY
Marquis Corp. warrants to the original retail purchaser, the components of the
stereo system will be free from defects in material and workmanship for a period
of one year from date of purchase. One year coverage includes parts. Labor is
covered for 90 days and is based on a predetermined schedule. Optional remote
and IR/RF sending unit not included in this warranty: other warranties may apply
from the original manufacturer of the optional remote. The stereo system Limited
Warranty is made only to the original purchaser of the spa and is not
transferable.
In no event shall any obligation of Marquis Corp. extend beyond the original
period of any applicable warranty determined according to the effective warranty
date of the original purchaser.
PERFORMANCE OF WARRANTY
Marquis Corp. agrees to repair or furnish a replacement for any defects in stereo
system material or workmanship which upon test and examination by Marquis
Corp. proves defective. Stereo components including CD player/radio, speakers,
subwoofer, mechanical speaker lift device, stereo access door, power supply
are warranted against defects in material and workmanship for one year. Labor
to replace stereo components is covered for 90 days. Water intrusion of any kind
is not covered. All materials for examination must be returned to Marquis Corp.
freight prepaid. Your authorized Marquis Dealer reserves the right to assess
travel charges for service calls.
INVALIDATION OF WARRANTY
This warranty is void if the stereo system has been subjected to alteration,
misuse or abuse or if any repairs on the stereo system are performed or
attempted by anyone other than an authorized Marquis Corp. service center.
Alteration is defined as any component change, electrical conversion or the
addition of any alternative sound system components which contribute to
component failure.
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